We have a full demonstration of JShop Server available, including access to the administration system.
» View the demo
» View the demo
» What is JShop Server?
» Can JShop Server integrate with payment gateways?
» Can I take credit card details directly with JShop Server?
» How easy is JShop Server to install?
» Do I have to pay for updates to JShop Server?
» Can I see a demonstration of JShop Server?
» Can we use JShop Server on more than one site?
» Do you have links to any live JShop Server stores?
» What support do you offer with JShop Server?
» We already have hosting, will JShop Server work with it?
» Can you install JShop Server for us?
» Can I sell to both the public and wholesale with one JShop Server store?
» How can I change the look and feel of my JShop Server store?
» Is the source code included with JShop Server?
» Does JShop Server work "out of the box"?
» Can I add options to products?
» How is JShop Server delivered to me?
» Do you offer any refund if I purchase JShop Server?
» Is JShop Server multi-language?
» Is JShop Server multi-currency?
» What are PHP and mySQL?
» Does JShop Server support several administration logins?
» Can products be shown in more than one section?
» Can customers search for products?
» Can I associate items for cross-selling?
JShop Server is a high-end shopping cart e-commerce system written in PHP and utilising mySQL databases. It has advanced features such as stock control,
customer accounts, gift certificates, advanced pricing options, in-built logs and reporting, search engine detection and search engine safe links, full tax and shipping,
and in-built order management system. JShop Server is configured, managed and maintained through a state-of-the-art web-based interface that behaves more
like an application that a web system.
» Back To Question List
Yes, absolutely. For a list of the payment gateways currently supported by JShop Server please see the Payment Gateways page.
If the payment gateway that you require integration with is not listed please email sales@jshop.co.uk and
we'll be happy to quote for an integration.
» Back To Question List
As long as you have a secure server that fits the requirements of JShop Server (see the requirements page)
then you can take credit card details directly on your site. JShop Server includes strong encryption when storing credit card details. However, please
note that you should ensure the overall security of your server and, preferably, invest in a firewall.
» Back To Question List
Full installation instructions are included in the Documentation. Installation takes less than 20 minutes and involves
editing one file that contains your mySQL connection details and various paths to your server. Once this is done an on-line installation wizard takes you
through the final stages of installation, ensuring your server meets the requirements and setting up the mySQL databases. Of course, we also offer an
Installation service that can be purchased when ordering our software.
» Back To Question List
All future updates to JShop Server are free to registered users.
» Back To Question List
Yes, a demonstration of a store and the administration system can be found on the examples page of this site.
» Back To Question List
A Single Use license only permits you to install JShop Server for a single store. We do offer a Developer Use license which provides you with the
ability to use JShop Server on many different client sites. Please see our purchase page for more inforamtion. Please note that there are limitations
to the Developer License, but these should not affect your normal business.
» Back To Question List
Yes, please see the live stores page of this web site. This lists a selection of JShop Server stores produced by our registered users.
» Back To Question List
Included in the price of the software is 90 days of Tier 1 support, which provides a 1 business day email service. After this, we have several options to choose from ranging from a year of Tier 3 support for 50 GBP + VAT to a year of Tier 1 support for 120 GBP + VAT. Support charges can be found on the support packages page.
» Back To Question List
Please check the requirements page of this web site for details on what your hosting company will need to support for you to run JShop Server.
If you would like us to check that your hosting company can support JShop Server please email sales@jshop.co.uk and
we'll be happy to check for you.
» Back To Question List
Yes, of course. We have an installation option that you can purchase when ordering JShop Server. This service costs 50 GBP + VAT per installation. Please
see our purchase page for more information.
» Back To Question List
Yes. JShop Server includes advanced customer management with completely configurable account levels. Each account level can have set default discounts and
display settings. In addition to this the customer management integrates seamlessly with products and sections allowing you to turn off products or sections
from some customer account types, set different pricing on products, allow different payment methods or shipping methods. You can even go down to the
product variation level and only allow some variations depending on the customer account type.
» Back To Question List
Your shop's front-end is 100% template driven. JShop Server has an in-built template management system which allows for complete control over the
look and feel of your site. Templates are HTML based and contain special template commands for presenting information from the database. Some HTML
experience is needed in order to change the templates but you will not require any PHP or mySQL knowledge to edit the templates.
» Back To Question List
Yes it is, so you can, in theory, change the source code if you are comfortable with PHP. However, altering the source code will make future updates
from us invalid and they may not work with your changes. Many of the changes we are making to the system are from requests from registered users, via. the feature voting tool available to registered users.
» Back To Question List
Yes, from the moment it is installed you have a fully functional store. You can add products, sections, change settings and checkout straight away.
» Back To Question List
JShop Server allows you to add check boxes, select boxes and radio button options to products in your store. In addition to this you can make some of
the options only visible to certain customer types, each option can have a price associated with it, and a different product code, weight and stock level should
you need it. You can also exclude certain combinations of options.
» Back To Question List
JShop Server is delivered electronically via. download from the user area that registered users are given access to. The installation for the system is around 2mb in size. We do not currently offer
a boxed version of the product.
» Back To Question List
We operate a 30-day money-back guarantee on all purchases of JShop Server. If you are within the 30-days and require a refund we will need proof that the
system has been removed from your site and that all backups have been removed in order to process your refund. This can be provided as a signed letter or fax. Outside of this 30-day offer we cannot
give any refund for JShop Server. Refunds may take up to 7 days to process.
» Back To Question List
You won't find a more complete multi-language system available! Not only can product information be in whatever languages you choose but also product options,
shipping options, payment methods and, should you want to, you can also configure the email templates to be multi-language. In addition the default
templates with JShop Server are setup for multi-language and different language versions of any text can be quickly entered via. the administration
system. Finally, JShop Server is intelligent in its use of multi-language - if an alternative language version of any information does not exist, the base
language for your store will be used.
» Back To Question List
JShop Server is fully multi-currency. Currencies can be entered directly or calculated via. exchange rates and you can have as many currencies available
in your store as you like. In addition there are options to prevent customers checking out in certain currencies should you need to.
» Back To Question List
PHP (http://www.php.net) is a server side scripting language that has become a standard in recent years
for web-based development. mySQL (http://www.mysql.com/) is a database system designed for web servers, based on
SQL, that is a standard inclusion with most web hosting companies. It is fast and robust.
» Back To Question List
JShop Server includes full user control for the administration system. An unlimited number of user logins can be created, each of which can selectively
be given access to only certain parts of the system. In addition all user actions, including login and logout actions, can be logged so you can
always keep track of who has done what in JShop Server.
» Back To Question List
Absolutely. You can quickly and easily show products in as many different sections of your store as you would like to.
» Back To Question List
Yes, JShop Server includes a feature-rich search function. This allows you to select which fields should be searched on when a customer does a search,
whether or not the system should search sections as well and an option to automatically forward the customer to a product page if there search only finds
one product. In addition the front end has an advanced search facility that allows the customer to limit pricing and change the order of results. Of course
all search results pages have buttons for ordering by product code, product name and price (should you wish to have them available).
» Back To Question List
Yes, JShop Server includes this functionality so you can present other products a customer might be interested in on product pages. In addition JShop Server
includes a 'Recommended Products' feature that examines the order database to see what other products people who brought the viewed product also purchased and
will display these as well.
» Back To Question List